Privacy Policy

XIRASOL is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you shop for our handmade, eco-friendly products.

1. Information We Collect

We collect information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping and billing addresses, payment details, and product preferences for our artisan-crafted items.

2. How We Use Your Information

Your information is used to process orders, provide customer support, and improve our services. We may also use your email to send updates about new artisan products, sustainability initiatives, or promotional offers, which you can opt out of at any time.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties for payment processing, eco-friendly shipping partners, our artisan collaborators for order fulfillment, or as required for legal compliance.

4. Data Security

We implement robust security measures to protect your information, including encrypted data transmission and secure payment processing. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site usage to improve our product offerings. You can adjust your browser settings to refuse cookies, but this may affect site functionality and your ability to enjoy personalized features.

6. Children's Privacy

XIRASOL does not knowingly collect information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove such information.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also request to unsubscribe from our communications or withdraw consent for data processing. Contact us to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for any changes. We will notify you of significant updates via email or website notice.

For questions about this policy or to exercise your privacy rights, contact us at contact@xirasol.com.