Terms of Service

Welcome to XIRASOL. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Site

XIRASOL provides an online platform to purchase handmade and eco-friendly products crafted by skilled artisans. You agree to use the site for lawful purposes only and not to engage in any activity that disrupts or interferes with the site's operation.

2. Product Information

We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, size, or appearance may occur due to the handcrafted nature of our artisan products. Each piece is unique and may have natural variations that add to its character.

3. Orders and Payment

All orders are subject to acceptance and availability. We maintain unlimited stock of our curated collection and reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase through our secure payment system.

4. Shipping and Delivery

We aim to process and ship orders promptly using eco-friendly packaging materials. Delivery times may vary based on your location. XIRASOL is not responsible for delays caused by third-party carriers or customs processing.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us for return and refund instructions. Products must be returned in their original condition within 30 days of delivery. Some customized or personalized items may not be eligible for return due to their bespoke nature.

6. Intellectual Property

All content on XIRASOL, including images, text, logos, and product designs, is the property of XIRASOL and our artisan partners. Content may not be used without express written permission.

7. Limitation of Liability

XIRASOL is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the purchase price of the product in question.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Please review this page periodically for changes. Continued use of our site constitutes acceptance of any modifications.

If you have any questions about these terms, please contact us at contact@xirasol.com.